State Launches Toll-Free COVID-19 Vaccination Hotline
The hotline is open from 8 a.m. to 8 p.m. every day and can help callers in more than 240 different languages.
Due to limited vaccine supply, appointments continue to be limited and will not be immediately available for callers. As appointments become available in NJVSS the call center agents will be fully trained and ready to assist with scheduling.
In the near future, call center agents will also be able to assist callers in looking up registrations, scheduling appointments, and editing appointments in NJVSS.
NOTE: Callers will have to contact vaccination sites directly for support in making appointments for sites that are not using the State's scheduling system (NJVSS). Call center staff only have the capability of registering and scheduling users in NJVSS.
Note: Due to high call volumes, callers are experiencing long wait times. New Jerseyans seeking help can also use covid19.nj.gov/vaccinehelp