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Dial-A-Ride


Dial-A-Ride has resumed service as of Thursday, April 1.

Please be advised that our Transportation Policies and Procedures have changed due to the COVID-19 pandemic:
   * All transports will be scheduled on a first call, first served basis
   * There will be a maximum of 2 to 4 passengers per trip (unless otherwise notified)
   * Priority will be given to riders receiving life-sustaining treatments (dialysis, cancer treatments, etc.) 


For your health and for the safety of all, Dial-A-Ride users will be required to:
   * Wear face coverings and/or masks
   * Social distance while on the van
   * Complete a COVID-19 Screening Questionnaire for each trip prior to boarding the van
   * Have their temperature taken before boarding
Riders with a temperature above 100.4 degrees F will not be permitted on the van.


Dial–A–Ride is a free curb-to-curb transportation service provided for elderly (60+), disabled and low income residents of the City of New Brunswick.  

We provide transportation to non-emergency medical, mental health, physical therapy appointments and social service agencies.  

Anyone interested in using Dial-A-Ride must qualify for our service and call a minimum of two business days in advance to schedule transportation.  Please contact our office for more information. 

Office hours: Monday - Friday, 8:00 a.m. - 4:00 p.m.

Phone: (732) 745-5161
Fax: (732) 296-9757
Supervisor - Hope Vega
hvega@cityofnewbrunswick.org